Christmas Delivery Update

RIDANCO UPDATE WRITTEN ON 29/12/2024:

- Due to a large backlog of orders, we have decided to resume working earlier, and will begin production and dispatches on 30/12. However, there are minimal dispatch and collection opportunities due to bank holidays, so we will be mostly producing orders ahead of our collections resuming fully on 02/01/25. By 06/01/25, we expect our production and dispatches to be largely back to normal, certainly for easier orders (popular sellers/small frames) and many of you will be given tracking this week.

- More complex orders (larger frames, or less common items) may require our first materials delivery (08/01/25) to come in to us before we can produce your order. We expect all 'December' orders will be completed and dispatched by 10/01 at the latest.

- Thank you for your patience. We have left the earlier version of our December updates below for now, and this page will be removed once our production is back to normal following the busy period. 

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If you have already ordered before (or on) the 8th December, on any of our platforms and to any location, then we are currently doing our best to produce and dispatch your order in good time and you can expect delivery before Christmas.

 

If we receive your order on or after 9th December, then we can't guarantee delivery by Christmas. However, we are optimistic to get the majority of these orders completed and dispatched by 20th.

 

For orders placed on or after Monday 16th December it is unlikely that a pre-Christmas delivery will be possible. However, we will continue trying our best and posting orders as quickly as possible without sacrificing our quality standards.

 

Please keep in mind that all frames are custom-made in our workshop, and at busy times it can be a challenge to keep up with demand. Quality is always our primary focus, not speed. We are mindful of frames being bought as gifts, and are working hard making and dispatching frames until 20th December, upgrading delivery methods at our own cost where required in an attempt to delight as many customers as possible. Sadly, despite these efforts we do expect some orders will not arrive on time for Christmas.

After we close on 20th, we will be enjoying a welcome break until early January. We will re-open and begin production again no later than 5th January beginning with delivery of any outstanding orders. Follow our socials @ridanco_displays to see an update when we re-open.